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Careers

Careers with the Society for the Environment

We currently have two exciting opportunities for you to join our small, busy, ambitious and growing team! We are more than happy to have a chat about either role, so please do not hesitate to pick up the phone. 

 

Policy and Communications Officer
Remuneration:  

£25,000 p.a. + 10% performance reward pa
Full time

Location: 

Coventry

Closing Date: 

11th November 2018

Apply: 

Please apply via Change Agents, here »

We need someone who is able to analyse complex information and present this in a clear and engaging way. You’ll be responsible for collecting views and insight from our registrants and partners, feeding into consultation responses and creating policy-related communications on behalf of the Society. You will be responsible for effective public affairs monitoring, responding to news stories where appropriate as well as researching and highlighting the broader work of registered environmental professionals.

You will manage a variety of policy and communications activities, including facilitation of the Environmental Policy Forum, production of well written communique and the development and execution of communication strategies to champion the expertise of registered environmental professionals.

Experience in policy/public affairs and communications is essential for this role, together with strong critical thinking ability and excellent organisational skills.

Click this link for a full job description

 


Business Administrator 
Remuneration:  

Up to £18000 per annum + 10% performance reward
Full Time, Permanent (Part Time / flexible working may also be considered)

Location: 

Coventry

Closing Date: 

20th November 2018

Apply: 

Please apply via bluetown, here »

You will provide support in a range of areas including, but not limited to, data entry, travel bookings, updating contact databases, event management, collating and preparing presentations and meeting papers, answering phone calls and emails in a professional manner, taking the initiative for liaising with IT support, facilities and other suppliers to help ensure the smooth running of the office. Plus, regular tasks to include website updates, e-newsletter creation and marketing monitoring under the direction of the Engagement Manager.

Experience in business or team administration in a busy team is desirable. They are looking for an individual who will be a key member of their small team.

This position is suitable for part time / flexible working arrangements to suit both parties – open to discussion. The role may require occasional UK travel.

Click this link for a full job description

 


Relevant External Careers

 

Membership Manager - Energy Institute

Remuneration:

Salary range £28,000 - £32,000 p.a. negotiable based on experience, plus benefits

Location:

London

Closing Date:

09:00 3 December 2018 (Interviews will take place on Wednesday 12 December.)

Apply: Please send a CV and covering letter explaining how you meet the requirements of the post to Helen Sullivan, Energy Institute, 61 New Cavendish Street, London W1G 7AR, or hr3@energyinst.org

The Energy Institute (EI)  are looking to appoint a Membership Manager to take up a pivotal role in their friendly team. The EI is the professional membership body bringing global energy expertise together.  We gather and share essential knowledge about energy, the skills that are helping us use it more wisely, and the good practice that keeps it safe and secure.

As Membership Manager you will oversee our annual subscription renewals processes, ensuring that everything runs like clockwork, our data is accurate, income is maximised and members receive clear communications and excellent customer service. As well as responding to member enquiries and getting involved in events and initiatives to support member recruitment, you will develop strategies to retain members and help them make the most of their membership.

The successful applicant will have experience of renewals and payment processes including Direct Debit, ideally within a membership organisation or similar. They will have a calm, organised and proactive approach combined with a meticulous attention to detail, and excellent written and verbal communication skills. In particular they will enjoy working with members as part of a team.

Job Purpose

  • To manage the EI’s processes for the annual renewal of individual membership.
  •  To identify, develop and implement strategies to:
    • maximise income from individual members
    • develop a positive experience for our members which encourages renewal
    • rationalise processes as appropriate to improve the efficiency of our income gathering operations.
  • To manage individual member data to ensure that it meets organisational needs, is in line with good practice and consistent with organisational data protection policies.

Main responsibilities

  • Review and prepare individual members’ data for the annual renewal process, to ensure that the list of members being approached to renew is accurate and appropriately targeted to maximise income
  • Agree, implement and monitor a team- wide annual schedule of renewal communications, to ensure that the bulk of income from individual members of all grades is collected by the end of quarter one.
  • Identify and implement a series of communications and/or actions to approach lapsed and at risk members and to encourage their payment and return to active membership, including working with the Business Development Managers to enable them to maximise retention in their geographic areas of responsibility.
  • Ensure that the procedures for collection and the documentation of subscription payments by all methods are documented and up to date and understood by Membership and other teams on whom they may have an impact.
  • Develop intelligence on retention within the EI’s membership, including reporting on retention levels by grade, why members join and the reasons why members chose not to continue with their membership.
  • Contribute to the development of materials and strategies to encourage member’s understanding of the value of membership and to support and improve retention.
  •  Identify the payments against which a claim may be made annually for Gift Aid and develop and implement strategies to maximise the revenues which can be derived from Gift Aid.
  • Manage the process of generating data for the collection and operation of the Direct Debit scheme to ensure that Direct Debits is carried out efficiently, effectively and in line with good practice.
  • Act as the team lead in liaising with Centrepoint, working with the team, ICT staff and Centrepont to identify ways in which Oomi can be developed to remove friction and improve efficiency in the way we collect subscriptions and interact with our members.
  • Report monthly on income received, and outstanding, from individual members
  • Contribute to the development of the wider team to ensure that there is a good understanding of membership renewal and retention issues.
  • Respond to enquiries from members and others about all aspects of their membership, taking payments, issuing receipts and updating records etc as necessary.Develop work plans for staff under supervision to ensure that targets for member renewals, retention and data accuracy are met and that staffing resources are used effectively.

In carrying out all these duties the post holder will

  • Work in accordance with agreed policies, procedures and practice inclusive of Health & Safety at Work requirements and Equal Opportunities.
  • Actively participate in appraisals, team meetings and meeting your self-development needs.
  • Actively contribute, as a member of the membership team, to the development of membership policy, procedures and strategy
  • Undertake any other duties necessary to this post as delegated by the MTM or S&CD.

Licensed Bodies for the Chartered Environmentalist (CEnv) Register:

Society for the Environment
IC1.14a Techno Centre, Coventry Technology Park, Puma Way 
Coventry, West Midlands CV1 2TT.
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